Web Scratchers

Design. Functionality. Aesthetics. Design. Functionality. Aesthetics.
Design. Functionality. Aesthetics. Design. Functionality. Aesthetics.

Your one stop agency for all things Shopify

The struggle to scale an eCommerce giant is real

You’ve experienced the frustration of a store that doesn’t perform as expected, the tech glitches of an ever-increasing order record, new software and needs as a company ever-evolving, marketing efforts that don’t convert as high as you’d hoped and the high ad spends combined with a steady climb to the reputation you’ve earned now. This isn’t your first rodeo. And, you know there’s untapped potential in your brand waiting to be blown wide open. Let’s make it happen.

We get it.

We’ve seen far too many visionary brands outgrow themselves and then get stuck. When your digital storefront begins to feel like a mishmash of older versions of your brand or it no longer delivers what you need it to, it’s time to move. That’s why we’ve developed a process that’s as unique as you are. We uncover what sets you apart, what drives your audience, and what opportunities are ripe for the taking.

Once we can see the big picture

We create a custom strategy that aligns your online presence with your brand’s unique leadership and your customers’ deepest desires to build you a new digital experience that acts as your best-ever salesperson, 24/7, 365.

Here’s exactly how we help
you blow the lid on your
potential

Shopify Plus development / migration

In short, we create the identity of the companies that use our services. This starts with the brand strategy and its choice of positioning and results in the choice of words used, the logotype, the colors, typography and all the ingredients that will make your brand unique. The goal is to stand out and create a connection with your audience to increase your turnover.

In short, we create the identity of the companies that use our services. This starts with the brand strategy and its choice of positioning and results in the choice of words used, the logotype, the colors, typography and all the ingredients that will make your brand unique. The goal is to stand out and create a connection with your audience to increase your turnover.

In short, we create the identity of the companies that use our services. This starts with the brand strategy and its choice of positioning and results in the choice of words used, the logotype, the colors, typography and all the ingredients that will make your brand unique. The goal is to stand out and create a connection with your audience to increase your turnover.

We're the secret weapon behind the world’s most successful eCommerce brands.

We’ll get to know your brand, your customers, your store and your competition better than you do. So that we can identify opportunities for growth, isolate anything that’s slowing you down, and develop a customised plan to help you achieve your goals. Whether you’re looking to break into new global markets, migrate to a whole new site, or simply revamp your customer experience, we’ve got you covered.

Why us?

We’ve seen the heart-breaking gap between potential and legendary online success-story far too many times, and we’ve dedicated ourselves to bridging it. Unlike other agencies whose main goal is to squeeze as much money out of you as possible for a pretty site that doesn’t really do much else, we don’t just focus on aesthetics, we look at your entire brand and business goals holistically and help you make the best decisions for sustainable, explosive growth.

Build a brand people love

Our services are tailored to your unique needs, but the outcomes are universally impressive

A store that captures and keeps attention

We will optimise your store for maximum conversion right away, while we design a strategy that supports sustainable growth over the long term, too.

A seamless shopping experience

Watch your customer base transform from numbers in a database into a community of brand advocates, thanks to an unforgettable shopping experience that perfectly represents who you are.

Be seen as the category leader

Stand out in any saturated market with a unique visual identity and a clever and convincing verbal identity that resonates with the right people, for the right reasons.

Global Expansion

Take your brand global with confidence with our help navigating cross-border selling, localising your store for different regions, and optimising for international SEO.

Seamless cross-channel experiences

Reach more people with seamless, personalised experiences across every touchpoint, from your Shopify store to your mobile app, to email marketing, all expertly handled by our in-house team.

Strategic insight

Gain valuable insights into your customers’ behaviour and preferences, and finally feel confident making solid, data-driven decisions that propel your brand forward.

Awards

We don’t just design beautiful stores that work. We create online experiences that your customers love, so they keep coming back again and again.

Why should I move to Shopify Plus instead of staying on my current platform?

While your existing eCommerce platform may have served you well initially, Shopify Plus is built to remove technical constraints that can start limiting growth for larger brands. With unlimited bandwidth, checkout customisations, internationalisation tools, and an extensive app ecosystem, Plus allows you to create seamless branded experiences and scale rapidly without outgrowing the platform.

Unlike some agencies that charge massive upfront fees, we take a partnership approach. This allows us to truly understand your business goals first before providing tailored Shopify Plus solutions and pricing that aligns with driving results, not just completing a project. Our first step is a free consultation to assess your needs.

Not at all. We offer full-service eCommerce management and consulting way beyond launch date, including design, development, marketing, strategic guidance and ongoing optimisation. We become an extension of your team for consistent growth, rather than just delivering a new website.

Launch timelines can vary based on the complexity of your requirements, but we maintain an agile process to move quickly. A typical timeframe may be 2-3 months for a new store build, or 4-6 weeks for a migration from another platform. We’ll provide an accurate timeline after our initial consultation.

Our decade+ of eCommerce experience focused solely on Shopify and our driven team of certified experts allow us to not just launch stores, but drive strategic initiatives that maximise growth like international expansion, B2B, mobile apps, and more. We’re a team of experts that won’t try and confuse you, oversell you, overpromise and underdeliver. We’ll always be honest, upfront and straightforward.

Custom Development

Growth